Shipping policy
Why TailWag Studio?
By shipping our products directly from our manufacturing partners internationally, we eliminate the middleman and unnecessary warehouse costs. This direct-to-consumer model allows us to offer you premium pet gear at a fraction of the cost, complete with free worldwide shipping!
By shipping our products directly from our manufacturing partners internationally, we eliminate the middleman and unnecessary warehouse costs. This direct-to-consumer model allows us to offer you premium pet gear at a fraction of the cost, complete with free worldwide shipping!
Shipping Times
Due to high demand and custom fulfillment from our international centers, please allow 1-3 business days for order processing. Once shipped, delivery typically takes 7-12 business days to the United States, and 10-15 business days to Europe, Canada, and Australia.
Due to high demand and custom fulfillment from our international centers, please allow 1-3 business days for order processing. Once shipped, delivery typically takes 7-12 business days to the United States, and 10-15 business days to Europe, Canada, and Australia.
Please note that shipping times are estimates and can occasionally be affected by customs delays, holidays, or local postal service efficiency. You will receive a tracking number via email as soon as your package is on its way so you can follow it every step of the way!